Users, not IT, become the trainers

January 18, 2006 at 12:16 pm Leave a comment

…in today’s user-as-codeveloper environment(link to CIO article here).  Users training users makes training more relevant and effective, but it’s also a drain on user’s time.  It’s also difficult to explain the situation to higher-ups, who tend to be older and used to the-way-things-used-to-be, with IT training users. 

In my experience, IT folks fundamentally don’t understand the way users *use* things.

But as one of those user-as-trainer folks, I wish I had more time.


Entry filed under: web2.

Web 2.0 tagline What is Web 2.0

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed

Companion wiki tags


%d bloggers like this: