More notes from Ambient Findability by Peter Morville.
p.43 Documents are…talking things…bits of the material world that we've imbued with the ability to speak – David M. Levy.
p.43 Moore's Law, that the number of transistors per square inch would double every year, "cramming more components onto integrated circuits" Gordon E. Moore (1965) Electronics, Vol. 38, no. 8.
p.44 Calvin Mooers in 1959 "An information retrieval system will tend NOT to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it." Sometimes we don't want information – less is more. Mooers' law is not "information will be used in direct proportion to how easy it is to obtain," but rather "…people may not want information, and they will avoid a system precisely because it gives them information….Having information is painful and troublesome. We have all experienced this. If you have information, you must first read it, which is not always easy. You must then try to understand it….Understanding the information may show that your work was wrong, or may show that your work was needless….Thus not having and not using information can often lead to less trouble and pain than having and using it." reprinted in Bulletin of the American Society for Information Science" October/November 1996. We can't assume people will want our information, even if we know they need our information.
p.46 Information is about communication. It involves the exchange of symbols, ideas, messges, and meaning between people. As such, it's characterized by ambiguity, redundancy, inefficiency, error, and indescribable beauty.
Entry filed under: Ambient Findability.