Even more social information

August 22, 2006 at 12:50 pm Leave a comment

More notes from The Social Life of Information, John Seely Brown, Paul Duguid.

p.149,150 presents the ‘knowledge conundrum’ that information is sticky and leaky: knowledge could not always be found, and when it was, it could not be moved to where it was needed; knowledge is critical but you can’t stop it from moving or leaking out of the organization.

p.171 Mentioned Shapiro, Varian, Information Rules.

p.182 thirdvoice.com for annotation of web pages.  [Wonder what the history of this is – the site is just holding the name right now.  A way to make and share comments (graffiti) about web sites.  I think original content owners were upset by the idea.]

RSS, your own news, but context is important.  If your news is filtered, personalized, what are you missing?  Context, size of font, position in paper. 

p.199 A sense of community arises from reading the same text. It binds people together.  [The same comments were made in David Levy’s Scrolling Forward regarding the relationship between newspapers and nationmaking.]  A personalized newspaper makes it harder to find common ground.

p.200 Time binding, space binding, old 250 year documents are still around.  Web pages change everyday and are lost forever….unless you print them out.  [This is more that Levy talks about.  We are anxious about the fluidity of our digital documents where fixity is still undefined or at least poorly defined.]

p.218 The “personalized newspaper” assumes people are best served if given the news on topics they pre-select, but this model neglects how difficult it is to know and describe what they want.  [This recalls comments from Information Anxiety 2 and remembering there are different ways to search, from “Four modes of Seeking Information and How to Design for Them“]  It neglects the importance of serendipitous news.  We all need to learn things we didn’t set out to learn….provides knowledge and experience that people didn’t know they need, and the skill to judge the worthwhile from the worthless – an increasingly important skill in an age of ubiquitous and often unreliable information.

p.226 making the point that online activities complement the offline, they don’t replace them.

p.249 discussing copyright in the digital age.  Code makes it impossible to prevent access forever, but just because we can doesn’t mean we should (ala Lessig and The Future of Ideas).

P.262 Goodhart’s law, statistical regularities break down when used for control…people have an interest in creating fake footprints.

p.266 Mentions the difficulty of the process of socializing new technologies, e.g. the ball point pen took 58 years, the zipper 32, the internet, 20…..[In The Singularity is Near, Kurzweil discusses this topic, the increasing speed of socializing new technology.]

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Entry filed under: The Social Life of Information.

More Social Information Information literacy and conflicting impressions

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